Privacy Policy
Overview
This Privacy Policy explains how Dryer Basement Waterproofing Fort Wayne (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website or contact us about basement waterproofing services in Fort Wayne and the surrounding Northeast Indiana counties. By using this website, you agree to the practices described in this policy. This policy was last updated on September 29, 2026.
Information We Collect
We collect information you provide directly to us, such as when you fill out a contact or quote request form, call or email us, or otherwise communicate with us. This may include your name, phone number, email address, mailing address or service location, and details about the basement issue you’re contacting us about. We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages viewed, and the date and time of your visit, typically through standard analytics and server log tools.
How We Use Your Information
We use the information we collect to respond to your inquiries, schedule and provide basement waterproofing services, communicate with you about your request or an active job, and maintain records for our business operations. We may also use aggregated or anonymized website usage information to understand how visitors use our site and to improve its content and functionality. We do not use the information you submit through our contact or quote forms for unrelated marketing purposes without your consent.
Cookies and Analytics
Our website may use cookies and similar technologies, along with third-party analytics tools, to understand how visitors use the site and to help us improve it. Most web browsers let you control or disable cookies through their settings; disabling cookies may affect how some parts of the site function. We do not knowingly sell your personal information to third parties.
Forms and Third-Party Services
When you submit a form on our website, that information is processed through our website’s form software and may be stored by that service provider on our behalf, subject to that provider’s own security practices. We may also use third-party service providers for functions like website hosting, email delivery, and spam protection. These providers only receive the information necessary to perform their function for us and are not authorized to use it for their own independent purposes.
Data Retention
We retain the information you provide for as long as reasonably necessary to respond to your inquiry, provide the requested service, maintain accurate business and service records, and comply with our legal and accounting obligations. If you would like us to delete information we hold about you, contact us using the information below and we will address your request.
Your Choices
You may contact us at any time to ask what information we have about you, to correct inaccurate information, or to request that we delete information that isn’t required for an active job or a legal or accounting obligation. To make a request, email info@basementwaterproofingfortwayne.us.com or call (260) 305-1147.
Children's Privacy
Our website and services are directed at homeowners and are not intended for use by children. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised date. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact Dryer Basement Waterproofing Fort Wayne at (260) 305-1147 or info@basementwaterproofingfortwayne.us.com.