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Thank You

Thanks for reaching out to Dryer Basement Waterproofing Fort Wayne — your message has been received. Drew Dryer personally reviews every request, and we'll be in touch soon to talk through what you're seeing. If your situation is urgent, don't wait on us to call back — reach out directly at (260) 305-1147.

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Home › Thank You

Sound Familiar?

A national franchise wants to send someone out for a “free inspection” that turns into a high-pressure pitch before you’ve even seen a real scope of work.

We do it differently: you talk directly to Drew Dryer, not a call center, and get a plain description of what we found and what it costs before anyone asks you to sign anything.

You called a company before, never heard back, or the person who showed up couldn’t answer basic questions about your own basement.

We do it differently: Fort Wayne is where we work and where we live, so when you call, you get a direct answer from the person doing the job, not a dispatcher reading a script.

You’ve submitted a form to a company before and never heard back, so you’re not sure this one will be any different.

We do it differently: Drew Dryer personally reviews every request himself.

Thank You — What Happens Next

Now that we have your information, Drew Dryer will review it and reach out to talk through what you’re seeing in your basement. We typically respond quickly, especially if you mentioned an active leak or standing water, and we’re reachable Monday through Saturday, 8 a.m. to 6 p.m.. When we call, we’ll ask a few questions to understand the situation before scheduling a time to walk the basement in person, since that tells us far more than a written description ever could.

While You Wait

If water is actively coming into your basement right now, it’s worth moving anything valuable away from the affected area and, if it’s safe to do so, keeping the area ventilated to slow how fast moisture builds up. Standing water left for more than a day or two raises the risk of mold, so if the situation feels urgent, don’t wait for a scheduled callback — call us directly. If it’s a slower, ongoing issue like recurring dampness rather than an active flood, there’s no need to do anything differently before we talk.

What We'll Cover on the Call

When we connect, we’ll ask where and when the water shows up, how long it’s been happening, and whether anything has changed recently — new landscaping, a gutter issue, or a particularly heavy storm. From there we’ll figure out whether it sounds like something we should look at right away or something we can schedule normally. Either way, Drew Dryer will give you a plain, honest read on what’s likely going on before we ever get to your basement in person, and we’re state licensed and insured throughout the whole process.

After You Contact Us

How soon will someone contact me?

Thank you for your patience — we review requests quickly and typically reach out within one business day or sooner, and often the same day for anything described as an active leak.

What if my situation is an emergency?

Don’t wait for a callback — call (260) 305-1147 directly and let us know it’s urgent so we can prioritize accordingly.

Do I need to do anything before you call?

No — just be ready to describe what you’re seeing; if water is actively coming in, moving valuables away from the area is a good idea in the meantime.